Terms of Service

Last updated: June 11, 2026

These Terms of Service govern use of steelhaulequipment.com and purchases from Steel Haul Equipment. By using the website, placing an order, submitting information, or contacting support, you agree to these Terms of Service and the policies linked on the website.

Steel Haul Equipment is operated by THE EQUIPMENT COMPANY, LLC.

Equipment Sales Only

Steel Haul Equipment sells commercial equipment, generator systems, automotive lifts, shop equipment, tools, replacement parts, and accessories. The store does not offer rentals.

Website Use

Customers may use the website only for lawful purposes and in a manner that does not interfere with the website, checkout, security, product data, store operations, or other users.

Customers may not misuse the website, attempt unauthorized access, submit false information, interfere with checkout, scrape or copy content in a prohibited manner, introduce malicious code, or use the website for fraudulent activity.

Product Information and Compatibility

Product pages may include product titles, SKUs, categories, images, descriptions, specifications, documents, pricing, availability, and shipping information.

Customers are responsible for reviewing product information before ordering and confirming that a product is suitable for the intended use, location, equipment, vehicle, power requirements, installation requirements, safety requirements, code requirements, and compatibility needs.

If compatibility is unclear, contact Steel Haul Equipment before purchase with the product name, SKU, intended use, and relevant equipment details.

Technical, Installation, and Safety Responsibility

Many products sold by Steel Haul Equipment may require professional selection, installation, inspection, permitting, electrical work, fuel connection, anchoring, calibration, maintenance, or safe operation procedures.

Customers are responsible for following manufacturer instructions, safety warnings, installation requirements, maintenance requirements, local codes, workplace rules, electrical codes, building codes, environmental rules, and other applicable requirements.

Steel Haul Equipment does not provide installation, engineering, electrical, plumbing, fuel, permitting, inspection, or professional safety services unless expressly agreed in writing.

Orders and Acceptance

Submitting an order through the website is an offer to purchase the selected products. Order confirmation, payment authorization, or automated emails do not guarantee final acceptance, availability, or shipment.

Orders may be reviewed for product availability, pricing, payment status, fraud prevention, address accuracy, shipping requirements, tax requirements, and other order-processing needs.

Steel Haul Equipment may cancel, decline, refund, or request more information for an order when necessary, including in cases of pricing errors, inventory issues, payment problems, suspected fraud, address issues, shipping limitations, product restrictions, or website errors.

Pricing, Availability, and Errors

Steel Haul Equipment works to show accurate product names, SKUs, prices, images, descriptions, categories, availability, and other information. Errors, omissions, delays, outdated information, or inaccuracies may occur.

Prices and availability may change without notice. If a material pricing, product, availability, or checkout error affects an order, Steel Haul Equipment may contact the customer, cancel the order, correct the issue, or provide a refund where appropriate.

Payment and Checkout

Available payment methods are shown at checkout. Customers should review product names, SKUs, quantities, prices, taxes if shown, shipping information, cart totals, and policy links before submitting an order.

Customers must provide accurate billing, shipping, contact, and payment information. Orders may be reviewed for payment authorization, fraud prevention, address verification, availability, or other checkout requirements.

Customers should submit payment details only through the secure checkout flow and should not send full card numbers or sensitive payment information through email or the contact form.

Shipping and Delivery

Shipping is handled according to the Shipping Policy.

Free shipping is included on all products. Orders are usually delivered within 7–14 business days after order confirmation. Some oversized equipment may require carrier appointment scheduling before delivery.

Delivery estimates are not guarantees. Customers are responsible for providing accurate delivery information and for ensuring the delivery location can receive the product safely.

Returns and Refunds

Returns and refunds are handled according to the Refund Policy.

Eligible return requests must be submitted within 30 days of delivery. Return eligibility may vary by product type, item condition, installation status, manufacturer requirements, freight requirements, order circumstances, and applicable law.

Manufacturer Warranties

Products may be covered by manufacturer warranties where available. Manufacturer warranties are provided by the applicable manufacturer and are subject to that manufacturer's terms, conditions, exclusions, registration requirements, maintenance requirements, installation requirements, and claim procedures.

Steel Haul Equipment does not expand or modify manufacturer warranties unless expressly stated in writing.

Brand Names and Trademarks

Brand names, trademarks, model names, product names, logos, and related marks belong to their respective owners.

Brand references are used for product identification, catalog organization, compatibility reference, or manufacturer identification where applicable. Steel Haul Equipment does not claim official authorized dealer status for a brand unless that status is clearly verified and stated on the website.

Third-Party Services and Links

The website may link to third-party services such as payment processors, tracking portals, carrier websites, brand resources, product documents, manufacturer websites, or other resources. Third-party services are governed by their own terms, privacy policies, and practices.

Steel Haul Equipment is not responsible for third-party websites, content, policies, errors, delays, service outages, or decisions.

Limitation of Liability

To the maximum extent permitted by applicable law, Steel Haul Equipment, THE EQUIPMENT COMPANY, LLC, and their owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from website use, product selection, order delays, delivery issues, installation, misuse, compatibility decisions, third-party services, or inability to use a product.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Indemnification

To the extent permitted by law, customers agree to defend, indemnify, and hold harmless Steel Haul Equipment and THE EQUIPMENT COMPANY, LLC from claims, losses, liabilities, damages, costs, and expenses arising from misuse of the website, inaccurate information provided by the customer, violation of these Terms, unauthorized activity, improper installation, unsafe operation, or violation of applicable law.

Governing Law

To the extent permitted by applicable law, these Terms and purchases through the website are governed by the laws of Florida, without regard to conflict-of-law rules and without limiting any non-waivable consumer protection rights that may apply.

Changes to These Terms

Steel Haul Equipment may update these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted means the customer accepts the updated terms where permitted by law.

Contact

Steel Haul Equipment is operated by THE EQUIPMENT COMPANY, LLC.

Address: 1990 Main Street, Suite 700, Sarasota, FL 34236

Email: support@steelhaulequipment.com

Phone: +1 651-877-8257